Neda Facilities Services Limited is a leading facilities services company that’s trusted by New Zealand’s most significant companies and organisations. Every day our people and contractors are focused on delivering professional service and quality results, so that we consistently exceed client expectations.
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Customised nationwide service
When you partner with NFM for facilities services, you’re assured of consistent delivery of service throughout New Zealand. The relationship begins with a careful analysis of your needs, so that we can develop a customised solution that looks after every aspect of service provision. This includes scheduling, costs, reporting, health and safety, sustainability and inspections.
Scheduled preventative maintenance
We will work with you to establish a preventative maintenance programme that reduces the risk of downtime. All requirements are entered into our system, so that contractors can be allocated to tasks in plenty of time.
Compliant health and safety
We work closely with ACC to ensure our health and safety policies, procedures and practices are fully compliant at all times. If you have specific security requirements, we’ll make certain our contractors meet them.
Efficient 24/7 call centre
Our call centre is staffed around the clock, so that your emergencies quickly become our top priority. Our operators will take details of your requirements and notify the nearest or most-qualified service provider, including agreed maintenance and non-urgent tasks outside of your maintenance schedule.
Controlling costs
All jobs are issued with a budget and we monitor the charges that come through from the approved contractors. We ensure that any unreasonable charges are questioned and controlled.
Reporting
Comprehensive reporting is a valuable part of our service and can be customised to your requirements, such as how quickly we are responding to requests, how long our contractors are taking to perform tasks, frequency of visits to each site, trends in the type of faults being phoned in and our performance against agreed KPIs.
Adding value
We are proactive about identifying ways to save your money and time. When our people recognise an opportunity to add value, the idea is captured and passed onto your people. It’s our aim to deliver cost savings and improved performance outcomes whenever we can.
When you partner with NFM for facilities services, you’re assured of consistent delivery of service throughout New Zealand. The relationship begins with a careful analysis of your needs, so that we can develop a customised solution that looks after every aspect of service provision. This includes scheduling, costs, reporting, health and safety, sustainability and inspections.
Scheduled preventative maintenance
We will work with you to establish a preventative maintenance programme that reduces the risk of downtime. All requirements are entered into our system, so that contractors can be allocated to tasks in plenty of time.
Compliant health and safety
We work closely with ACC to ensure our health and safety policies, procedures and practices are fully compliant at all times. If you have specific security requirements, we’ll make certain our contractors meet them.
Efficient 24/7 call centre
Our call centre is staffed around the clock, so that your emergencies quickly become our top priority. Our operators will take details of your requirements and notify the nearest or most-qualified service provider, including agreed maintenance and non-urgent tasks outside of your maintenance schedule.
Controlling costs
All jobs are issued with a budget and we monitor the charges that come through from the approved contractors. We ensure that any unreasonable charges are questioned and controlled.
Reporting
Comprehensive reporting is a valuable part of our service and can be customised to your requirements, such as how quickly we are responding to requests, how long our contractors are taking to perform tasks, frequency of visits to each site, trends in the type of faults being phoned in and our performance against agreed KPIs.
Adding value
We are proactive about identifying ways to save your money and time. When our people recognise an opportunity to add value, the idea is captured and passed onto your people. It’s our aim to deliver cost savings and improved performance outcomes whenever we can.
