6 Reasons Why Companies Choose us

Customised Nationwide Service
When you partner with NFM for facilities services, you’re assured of consistent delivery of service throughout New Zealand. The relationship begins with a careful analysis of your needs, so that we can develop a customised solution that looks after every aspect of service provision.  This includes scheduling, costs, reporting, health and safety, sustainability and inspections.

Compliant Health and Safety
We work closely with ACC to ensure our health and safety policies, procedures and practices are fully compliant at all times. If you have specific security requirements, we’ll make certain our contractors meet them.

Vetted and Approved Contractors
NFM’s approved contractor personnel are all qualified, NZ-registered trades people who regularly receive external and internal training in health and safety, testing, trade-related technology and customer service protocols. All our personnel are identifiable by an NFM ID.

Efficient 24/7 Call Centre
Our call centre is staffed around the clock, so that your emergencies quickly become our top priority. Our operators will take details of your requirements and notify the nearest or most-qualified service provider, including agreed maintenance and non-urgent tasks outside of your maintenance schedule.

Scheduled Preventative Maintenance
We will work with you to establish a preventative maintenance programme that reduces the risk of downtime.  All requirements are entered into our system so that contractors can be allocated to tasks in plenty of time.  We take full control of maintaining, arranging, completing and reporting on all jobs.

Controlling Costs
All jobs are issued with a budget, and we monitor the charges that come through from the approved contractors.  We ensure that any unreasonable charges are questioned and controlled.